Data Security Declaration

Data protection references

Dörken Coatings GmbH & Co. KG  (hereinafter ”DÖRKEN Coatings“) is delighted that you have visited these websites. We only process personal data on these websites to the technical extent necessary.  Below we inform you about the type, handling and purposes of the collection, processing and use of your personal data in connection with the use of our websites. This data protection declaration applies to the entire Dörken Coatings  website, but not to pages of other providers for which you will find links on our pages. Our security procedures are regularly reviewed and adapted to technological progress.

1. Data controller
Dörken Coatings GmbH & Co. KG, Wetterstraße 58, D-58313 Herdecke is responsible for data processing according to art. 4, sub-section 7, of the EU-General Data Protection Regulation (GDPR).


2. Contact details of the data protection officer
If you have any questions about data protection, please contact our external data security officer

c/o intersoft consulting services AG
Beim Strohhause 17, 20097 Hamburg, Germany

3. Your rights
You have the following rights vis-à-vis us regarding your personal data:

3.1 General rights:
You have a right of access, rectification, cancellation, restriction of processing, objection to processing and data transferability. If processing is based on your consent, you have the right to revoke this consent with effect for the future.

3.2 Rights in data processing according to legitimate interest
According to art. 21, sub-section 1, GDPR, you have the right to object at any time to the processing of personal data concerning you on the basis of art. 6, sub-section 1, lit. e) GDPR (Data Processing in the Public Interest) or art. 6, sub- section 1, lit. f) GDPR (Data Processing Safeguarding a Legitimate Interest) for reasons arising from your particular situation; this also applies to profiling based on this provision. In the event of your objection, we will no longer process your personal data, unless we can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

3.3 Rights in the case of direct marketing
If the personal data concerning you is processed for direct marketing purposes, you have the right under
art. 21, sub-section 2, GDPR to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing.
If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

3.4 Right of appeal to a supervisory authority
You also have the right to complain to a data protection supervisory authority about the processing of your personal data.


4. Collection of personal data when you visit our website
When using the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to guarantee stability and security.  The legal basis for this is
art. 6, sub-section 1, lit. f) GDPR; the legitimate interest is the maintenance and safe provision of our services:
IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, amount of data transmitted in each case, website from which the request comes, browser, operating system, and its interface, language and version of the browser software.


5. Contact by e-mail or contact form
When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, your name and, if applicable, other information) will be stored by us in order to answer your questions or to answer your inquiry. If we use our contact form to request information that is not required to establish contact, we have always marked it as optional. These details serve us to specify your inquiry and to improve the processing of your request. This information is provided expressly on a voluntary basis and with your consent,
art. 6, sub-section 1, lit. f) GDPR. If this involves information on communication channels (e.g. e-mail address, telephone number), you also agree that we may contact you via this communication channel in order to respond to your request. You can of course revoke this consent at any time in the future.
We delete the data arising in this context once the storage is no longer necessary, or limit the processing if statutory retention obligations exist.

5.1 Communication by Facebook Messenger
This offer uses the Facebook Messenger of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") as an additional communication medium. The data and contents of the communication are processed via servers in the USA. Facebook also evaluates the metadata of the communication for advertising purposes, but not the content of the messages.
For more details, please see Facebook'sPrivacy Policy.


6. Applications
We link to the website of "Ewald Dörken AG" with regard to any job offers. The data protection declaration of the "Ewald Dörken AG" website applies in this respect.


7. Use of Cookies
When you use our website, cookies are stored on your computer. Cookies are small text files that are stored on your hard disk in the browser you use and through which certain information flows to the place that sets the cookie. Cookies cannot run programmes or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.
This website uses the following types of cookies, the scope and functionality of which are explained below:

7.1 Transient Cookies
These cookies are automatically deleted when you close your web browser.   These include in particular the session cookies. These save a so-called session ID, which allow the various requests from your web browser to be assigned to a single session.   This makes it possible to recognise your device when you return to the website.  Session cookies are deleted as soon as you log off or close your browser.

7.2 Persistent Cookies
These cookies are deleted automatically after a determined amount of time that can be different for different cookies. You can delete these cookies from the safety settings of your web browser at any time.

7.3 Preventing Cookies
You can configure your browser settings according to your wishes and refuse the acceptance of third party cookies or all cookies, for example. Please note that in this case you may not be able to use all functions of this website in full.

7.4 Legal bases and storage period
The legal basis for possible processing of personal data is
art. 6, sub-section 1, lit. f) GDPR in order to make our website more user-friendly and to enable an analysis of users' surfing behaviour. Cookies are stored on the user's computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically.

8. Newsletter

General information
You can subscribe to various newsletters on our website, which we use to inform you about our company's activities, current information about our services, special promotions and events. The content of the individual newsletter will be briefly described as part of the registration process. The legal basis for sending the respective newsletter is your consent pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO in conjunction with. § Section 7 (2) No. 3 UWG or the legal permission according to Section 7 (3) UWG.

For the registration to our newsletters we use the so-called double-opt-in procedure. This means that after your registration, we will send you an e-mail to the e-mail address you provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration, your information will be automatically deleted after 4 weeks.

Mandatory information for sending the newsletter is your e-mail address, as well as your first and last name. The provision of further data is voluntary. This data is used to address you personally. After your confirmation, we store your e-mail address for the purpose of sending the newsletter and until revoked. We also store your IP address current at the time of registration, the time of registration and confirmation for up to three years after registration (statute of limitations). The purpose of this procedure is to be able to prove your registration in case of doubt and, if necessary, to clarify any misuse of your personal data. The legal basis for logging the registration is our legitimate interest according to Art. 6 para. 1 p.1 lit. f DSGVO in proving a formerly given consent, see also Art. 7 para. 1 DSGVO.

You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the revocation by clicking on the link provided in every newsletter email or by sending an email to ctngsdrknd.

Newsletter Tracking
We would like to point out that we evaluate your user behavior when sending the newsletter in order to determine whether and when the newsletter was opened. For this evaluation, the e-mails sent contain so-called web beacons or tracking pixels that are stored on our server and loaded when the newsletter is opened. Technical information such as browser type, time of opening and IP address are transmitted. For evaluations, we link the above data and the web beacons with your e-mail address and an individual ID.

With the data obtained in this way, we create a user profile in order to tailor the newsletter to your individual interests. In doing so, we record when you read our newsletters, which links you click on in them and infer your personal interests from this. We link this data to actions you have taken on our website. The legal basis for this data processing is your consent, Art. 6 para. 1 p.1 lit.a DSGVO.

You can revoke your consent at any time with effect for the future. The revocation in this case includes the entire newsletter, as a separate revocation of the tracking is unfortunately not technically possible. To do so, simply click the unsubscribe link provided in each email.

Moreover, such tracking is not possible if you have deactivated the display of images by default in your e-mail program. In this case, the newsletter will not be fully displayed to you and you may not be able to use all of its features. If you display the images manually, the tracking mentioned above will take place.

The information from the tracking is stored as long as you are subscribed to the newsletter. After unsubscribing, the data is anonymized and used for purely statistical purposes.

The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter.

9. Website analysis
For the purpose of analysing and optimising our websites we use various services, which are described below. For example, we can analyse how many users visit our site, which information is most in demand or how users find the offer. Among other things, we collect data about the website from which a person has accessed a website (so-called referrer), which sub-pages of the website were accessed or how often and for how long a sub-page was viewed. This helps us to design and improve our offers in a user-friendly way. The data collected is not used to personally identify individual users. Anonymous or at most pseudonymous data is collected. The legal basis is
art. 6, sub-section 1, lit. f) GDPR.

9.1 Google Analytics
This website uses Google Analytics, a web analytics service operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The use includes the Universal Analytics mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyse a user's activities across devices.
Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookie about how users use this website is usually transmitted to, and stored on, a Google server in the USA. However, in the event of the activation of IP anonymisation on this website, Google will truncate users' IP address beforehand in member states of the European Union or in other states party to the agreement on the European Economic Area. Only in exceptional cases will users' full IP address be transmitted to a Google server in the USA and truncated there. Google Analytics will not combine the IP address transmitted by your browser with any other data held by Google. Google will use this information on behalf of the operator of this website for the purpose of evaluating how users use the site, compiling reports on website activities and providing the operator with other services relating to website and Internet usage. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics is § 15 para. 3 TMG and Art. 6 para. 1 f DSGVO. The legitimate interest is in information on the use of our website.
For more information on terms of use and data protection, please visit or

You may select a corresponding setting in your browser software to prevent cookies from being saved; please note, however, that, if you do so, you may not be able to use the full functionality of this website. You can also prevent the recording of the data generated by cookies relating to your use of this website (including your IP address) and from processing such data by downloading and installing the
Opt-out cookies are set to prevent future collection of your data when you visit this website. To prevent Universal Analytics from collecting data across different devices, you must opt-out on all systems used.

If you click here, the opt-out cookie will be set:

Disable Google Analytics for this page

9.2 Google Tag Manager
For reasons of transparency, we would like to point out that we use the Google Tag Manager. The Google Tag Manager itself does not collect any personal data. The Tag Manager makes it easier for us to integrate and manage our tags. Tags are small code elements used, among other things, to measure traffic and visitor behaviour, to measure the impact of on-line advertising and social channels, to set up re-marketing and targeting, and to test and optimise websites. If you have made a deactivation, this deactivation will be considered by Google Tag Manager. For more information about the Google Tag Manager see:

9.3 Double Click
We use DoubleClick, a service provided by Google Inc. DoubleClick uses cookies to serve user-based ads. The cookies recognise which advertisement has already been placed in your browser and whether you have called up a website via a placed advertisement. Cookies do not collect any personal information and cannot be associated with such information. If you don't want to receive user-based advertising, you can disable ads using Google's ad settings.
For more information about how Google uses cookies, please read Google's privacy policy.
The legal basis for the use of Google Analytics is § 15 para. 3 TMG or
art. 6, sub-section 1, lit. a) GDPR. The legitimate interest consists in the analysis, optimisation and economic operation of our on-line offer.

9.4 Conversion measurement with the visitor action pixel of Facebook
With your consent, we use the "visitor action pixel" of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") within our Internet presence. It allows us to track the actions of users who have seen or clicked on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, about which we inform you according to our level of knowledge. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook's Data Usage Policy You can allow Facebook and its partners to serve ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

This consent may only be given by users older than 13 years of age. If you are younger, we ask your guardians for advice.
Please click here if you wish to revoke your consent.

10. Advertising
We use cookies for marketing purposes, in order to address our users with advertisements based on specific interest. In addition, we use cookies to limit the likelihood of an advertisement being played and to measure the effectiveness of our advertising measures. This information may also be shared with third parties, such as ad networks. The legal basis is
art. 6, sub-section 1, lit. a) GDPR. Direct marketing has a legitimate interest in the purposes pursued by data processing. You have the right to object at any time to the processing of your data for the purpose of such advertising. In the following, we provide you with opt-out options for the respective services. Alternatively, you can prevent cookies from being set in your browser settings.


11. Third-party content
This on-line offer includes content from Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), such as YouTube or Google Maps. This always presupposes that the providers of this content (hereinafter referred to as "third party providers") are aware of the IP address of the users. Because without the IP address they could not send the content to the browser of the respective user. The IP address is therefore required for the display of this content. We make every effort to use only those contents whose respective providers use the IP address only for the delivery of the contents. However, we have no influence on this if the third party providers store the IP address, e.g. for statistical purposes. Where we are aware of this, we inform the users. The legal basis is
art. 6, sub-section 1, lit. a) GDPR. The legitimate interest consists in the analysis, optimisation and economic operation of our on-line offer.


12. Data transfer
Your data is not transferred to third parties, unless we are legally obliged to do so, or the transfer of data is necessary for the execution of the contractual relationship, or you have previously expressly consented to the transfer of your data.


13. Data security
We have taken extensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our security procedures are regularly reviewed and adapted to technological progress.


14. Term of storage
Unless otherwise indicated, the personal data of the person concerned will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires.

15. Automatic Decision Maker including Profiling
No automatic decision maker including profiling according to art. 22 GDPR exists.
We reserve the right to change and extend the data protection information.

The current status of the data protection information is july 2021.


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